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Join our FAAS Business Process Outsourcing team in Cork as an Order to Cash Specialist, where you’ll play a key role in ensuring accurate cash application and maintaining customer master data across multiple international markets. This is an opportunity to work in a dynamic, collaborative environment that values innovation, compliance, and operational excellence. Key Responsibilities: • Activities will primarily include, but not limited to, cash application, customer master data maintenance & manual transaction adjustments ensuring accuracy and timeliness. • Act as subject matter expert for MDG processes, supporting customer creation and amendment workflows, ensuring compliance with global processes. • Support multiple legal entities across the ACE region, ensuring smooth financial operations. • Partner with customer service, finance, and credit teams to resolve issues and deliver an excellent service. • Monitor and report on KPIs, driving continuous process improvements. • Maintain full compliance with SOX requirements, SPA agreements, and company policies and procedures. • Support internal and external audits, providing accurate and timely documentation. • Respond to ad hoc requests and contribute to team objectives as required. • Ensure a consistent focus and involvement in driving efficiencies and process improvements Skills: • Accuracy: Attention to detail to ensure accurate and timely processing of cash applications and accounting adjustments. • Effective Communication: Strong verbal, written, and interpersonal skills for cross-functional collaboration and stakeholder engagement. • Problem Solving & Critical Thinker: Quick, pragmatic thinker with the ability to translate business needs into actionable solutions. • Adaptability in Global and Diverse Environments: Comfortable with ambiguity and change in multi-country, multi-cultural, and fast-paced environment. • Technical & Analytical Proficiency: Familiar with AI and process mining tools (e.g., Celonis). Able to use data insights to identify inefficiencies and automation opportunities • Proficient in ERP systems such as SAP, with a willingness to learn analytical tools Preferred Experience & Qualifications: • Bachelor’s degree in finance or business. • 2–4 years of experience in Accounts Receivable or Order to Cash, ideally in a Shared Service Centre. • A positive, enthusiastic, can-do attitude and flexible approach to work • ERP experience in SAP/Oracle an advantage. • Experience in a fast-paced, multinational environment; biotech/pharma experience is a bonus.