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Role detail
You will manage end-to-end new hire onboarding execution from offer acceptance through Day 1, ensuring milestones are completed within expected timelines and service standards for your assigned countries. You will validate and reconcile employee data across systems (e.g., Employee Central (EC), SAP, CRM, workflow/tracking tools) to ensure accuracy, completeness, and consistency of records. You will prepare and submit payroll inputs to the appropriate payroll teams/vendors for supported countries, ensuring inputs meet local requirements and are submitted ahead of payroll cut-offs to enable correct first-pay processing. You will investigate discrepancies and exceptions, conduct root cause analysis (RCA), and drive short-term and long-term remediation plans in partnership with your manager and stakeholders. You will coordinate with stakeholders (recruiting, payroll, vendors, and internal People Operations partners) to clarify ownership, manage dependencies, and ensure timely resolution and proactive communications. You will maintain audit readiness and strong controls by documenting actions, ensuring process traceability, following established procedures, and protecting data privacy by adhering to confidentiality requirements. (Added advantage / as applicable) You will identify opportunities to simplify and automate onboarding and payroll input activities using low-code/no-code tools (e.g., Power Automate, Power Apps), improving efficiency and stakeholder experience. 4+ years experience in Operations, Customer Support, HR Shared Services, Employee Data, or a customer-facing operations role. Experience supporting new hire onboarding (offer acceptance through Day 1) with strong execution ownership and stakeholder coordination. Demonstrated experience in data validation/reconciliation across HR systems (e.g., EC/SAP/CRM/workflow tools) with strong attention to detail. Ability to work independently in a deadline-driven environment, prioritizing workload and driving closure with minimal supervision. 4+ years experience in Operations, Customer Support, HR Shared Services, Employee Data, or a customer-facing operations role. Experience supporting new hire onboarding (offer acceptance through Day 1) with strong execution ownership and stakeholder coordination. Demonstrated experience in data validation/reconciliation across HR systems (e.g., EC/SAP/CRM/workflow tools) with strong attention to detail. Ability to work independently in a deadline-driven environment, prioritizing workload and driving closure with minimal supervision.